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COVID-19: Pre-Filing UI Information

Note: UI benefits for self-employed persons, bona fide independent contractors, and others who are disqualified from receiving UI for COVID-19-related reasons may be covered through the Pandemic Unemployment Assistance (PUA) program under the CARES Act.  Please file your claim at this site, more info here and FAQs here

 

WHEN SHOULD I APPLY FOR UI?
You must be either unemployed or working less than your normal hours and earning less than you weekly benefit amount.  To determine your weekly benefit amount, please visit the Benefits Estimator by clicking here.
HOW DO I FILE FOR UI?
You can file a claim online by visiting uiclaims.hawaii.gov.
CAN I FILE A CLAIM IN-PERSON?
Not at this time.  Due to COVID-19, only online claims are accepted.
I NEED HELP IN FILING MY CLAIM.  WHAT CAN I DO?
You can review the How to File, Certify, and Obtain Unemployment Benefits page that explains how the process of how to file an unemployment claim.
HOW TO DO I CREATE A UI ACCOUNT?
For the steps to create a UI account, please watch the Instructional Video for Filing Unemployment Insurance Online by clicking here.
I HAVE A UI ACCOUNT, BUT FORGOT MY USERNAME OR PASSWORD.  WHO DO I CONTACT TO GET HELP WITH THAT?
Username and passwords can be recovered online at uiclaims.hawaii.gov.  Use the appropriate links to self-recover your username or password.  If you are still having problems, please call your local claims office.
I CALLED A PHONE NUMBER OR EMAILED AN EMAIL ADDRESS THAT I FOUND ON THE DLIR WEBSITE, BUT HAVEN’T HEARD BACK.  WHEN WILL I RECEIVE A RESPONSE?
If you contacted a phone number or email address that is not listed below, UI did not receive your message.  Please call or email UI at the information below, so that UI receives your message and can respond.  We ask for your patience as we are experiencing an unprecedented number of emails and telephones calls.

REQUEST LANGUAGE ASSISTANCE: [email protected]

Please submit your full name, telephone number (including area code), and the language that would like to receive interpretation services for.  The interpretation services will be provided free of charge and via telephone.

CALL YOUR LOCAL UI OFFICE AT:
Oahu: (808) 586-8970
Hilo: (808) 974-4086
Kona: (808) 322-4822
Maui: (808) 984-8400
Kauai: (808) 274-3043

EMAIL YOUR LOCAL UI OFFICE AT:
Oahu: [email protected]
Hilo: [email protected]
Kona: [email protected]
Maui: [email protected]
Kauai: [email protected]

Department of Labor and Industrial Relations

VISAYAN: CEBUANO

Gakinahanglan ka ba ug tabang sa imong pinulongan? Amo kang mahatagan ug libre nga maghuhubad. Tawag sa (808-586-8842) aron magpahibalo kung unsa ang imong sinulti-han.

You have the right to an interpreter at no cost to you.

Department of Labor and Industrial Relations

TIẾNG VIỆT: VIETNAMESE

Bạn có cần giúp đỡ bằng ngôn ngữ khác không ? Chúng tôi se yêu cầu một người thông dịch viên miễn phí cho bạn. Gọi (808-586-8842) nói cho chúng tôi biết bạn dùng ngôn ngữ nào.

You have the right to an interpreter at no cost to you.

Department of Labor and Industrial Relations

ภาษาไทย:THAI

คุณต้องการความช่วยเหลือทางด้านภาษาหรือไม่ ทางเราจะจัดหาล่ามฟรีให้คุณ โทรที่เบอร์ (808-586-8842) และบอกเราว่าคุณพูดภาษาอะไร

You have the right to an interpreter at no cost to you.

Department of Labor and Industrial Relations

TAGALOG: TAGALOG

Kailangan ba ninyo ng tulong sa ibang lengguwahe? Ikukuha namin kayo ng libreng tagasalin. Tumawag sa (808-586-8842) para sabihin kung anong lengguwahe ang nais ninyong gamitin.

You have the right to an interpreter at no cost to you.

Department of Labor and Industrial Relations

ESPAÑOL: SPANISH

¿Necesita ayuda en otro idioma? Nosotros le ayudaremos a conseguir un intérprete gratuito. Llame al (808-586-8842) y diganos que idioma habla.

You have the right to an interpreter at no cost to you.

Department of Labor and Industrial Relations

GAGANA SAMOA: SAMOAN

E te mana’o mia se fesosoani i se isi gagana? Matou te fesosoani e ave atu fua se faaliliu upu mo oe. Vili mai i le numera lea (808-586-8842) pea e mana’o mia se fesosoani mo se faaliliu upu.

You have the right to an interpreter at no cost to you.

Department of Labor and Industrial Relations

KAJIN MAJÔL: MARSHALLESE

Kwoj aikuij ke jiban kin juon bar kajin? Kim naj lewaj juon am dri ukok eo ejjelok wonen. Kirtok (808-586-8842) im kwalok non kim kajin ta eo kwo melele im kenono kake.

You have the right to an interpreter at no cost to you.

Department of Labor and Industrial Relations

한국어: KOREAN

다른언어로 도움이 필요하십니까? 저희가 무료로 통역을 제공합니다. (808-586-8842) 로 전화해서 사용하는 언어를 알려주십시요

You have the right to an interpreter at no cost to you.

Department of Labor and Industrial Relations

日本語 (JAPANESE)

貴方は、他の言語に、助けを必要としていますか ? 私たちは、貴方のために、無料で 通訳を用意で きます。電話番号の、(808-586-8842)に、電話して、私たちに貴方の話されている言語を申し出てください。

You have the right to an interpreter at no cost to you.

Department of Labor and Industrial Relations

ILOKANO: ILOCANO

Masapulyo kadi ti tulong iti sabali a pagsasao? Ikkandakayo iti libre nga paraipatarus. Awaganyo ti (808-586-8842) tapno ibagayo kadakami no ania ti pagsasao nga ar-aramatenyo.

You have the right to an interpreter at no cost to you.

Department of Labor and Industrial Relations

中文 – CHINESE MANDARIN

您需要其它語言嗎?如有需要, 請致電 (808-586-8842), 我們會提供免費翻譯服務  (Traditional)

您需要其它语言吗?如有需要,请致电 (808-586-8842), 我们会提供免费翻译服务 (Simplified)

You have the right to an interpreter at no cost to you.

Department of Labor and Industrial Relations

中文 – CHINESE CANTONESE

您需要其它語言嗎?如有需要, 請致電 (808-586-8842), 我們會提供免費翻譯服務  (Traditional)

您需要其它语言吗?如有需要,请致电 (808-586-8842), 我们会提供免费翻译服务 (Simplified)

You have the right to an interpreter at no cost to you.

Department of Labor and Industrial Relations

ʻŌLELO HAWAIʻI: HAWAIIAN

Makemake `oe i kokua i pili kekahi `olelo o na `aina `e? Makemake la maua i ki`i `oe mea unuhi manuahi. E kelepona (808-586-8842)`oe ia la kaua a e ha`ina `oe ia la maua mea `olelo o na `aina `e.

You have the right to an interpreter at no cost to you.

Department of Labor and Industrial Relations

KAPASEN CHUUK: CHUUKESE

En mi niit alilis lon pwal eu kapas? Sipwe angei emon chon chiaku ngonuk ese kamo. Kokori (808-586-8842) omw kopwe ureni kich meni kapas ka ani.

You have the right to an interpreter at no cost to you.