Filing Weekly or Bi-Weekly Claim Certifications
How Do I File My Weekly or Bi-Weekly Claim Certifications?
File your weekly or bi-weekly claim certifications online at http://uiclaims.hawaii.gov. If you do not have Internet connection, go to your local claims office to use the computer kiosks or visit any public library and request to use their Internet computers to access the UI claims filing Web site.
What Week ending Date(s) Do I File For?
Unless otherwise specified, a “week” means a calendar week that starts on Sunday and ends on Saturday. A week claimed is referred to by the week ending date or the Saturday of that week.
Once you file a new claim or reactivate an unexpired claim, you must certify weekly or biweekly to request UI payments. Your confirmation page or e-mail confirmation will have a link to download your weekly/biweekly filing schedule. Check the “Claim Inquiry” feature or “My Claim Status” to verify your prior claim certification(s) and when the claim certification(s) are due. Record your claim certifications filed and payments on a calendar.
Note: If you stop filing claims for two or more consecutive weeks, you must reactivate your claim to resume filing (exception: partial claims). Only claims filed after the reactivation are properly filed so any prior weeks may be denied. (See Additional Claim or Reopened Claim.)
When Do I File?
For weekly filing, you certify for the past Sunday to Saturday period. The claim must be filed within seven days from the end of the certification period or benefits may be denied for late filing.
Example A: You are filing for the one week period ending on Saturday, 8/23 (week began on Sunday, 8/17). You have seven days, 8/24 through 8/30 (shown in gray) to timely file your claim certification.
When filing biweekly, you are certifying for the prior two weeks that started on Sunday in the first week and ends on Saturday in the second week. The claim must be filed within seven days from the end of the two week period or benefits may be denied for late filing.
Example B: You are filing for the two-week period from Sunday, 8/10 thru Saturday, 8/23. You have seven days, 8/24 through 8/30 (shown in gray) to timely file your bi-weekly claim certification.
IMPORTANT: When you file for a bi-weekly period, you must file for each week separately. You should start with the first week, answer all questions relating to the first week, and submit. Continue the same process for the second week. You must file for both the first week and the second week to get paid for two weeks.