State Releases Updated Unemployment Insurance Information

Posted on Aug 6, 2020 in News

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August 6, 2020


State Has Issued $2.6 Billion in Benefits Since March 1

HONOLULU — The Department of Labor and Industrial Relations (DLIR) today announced updated unemployment insurance claims information, including paying $2,620,848,963 and 2,464,674 weeks claimed since the onset of the COVID-19 Pandemic on March 1, 2020.

“Ninety-four percent (94%) of the valid unemployment insurance claims that have come in since the beginning of the COVID-19 Pandemic have been processed and paid out by the DLIR. Currently our biggest challenge is the staff and resources required to address the high level of imposter and regular fraud in the Pandemic Unemployment Assistance (PUA) program,” said Deputy Director Anne Perreira-Eustaquio.


No. of claims filed statewide: 265,201
No. of invalid claims filed statewide: -91,008
No. of valid claims awaiting claimant to verify: -9,160
No. of valid claims requiring DLIR action 174,193
No. of claims paid: 163,404
No. of claims requiring DLIR action 8/6/20 10,789

“To help reduce the backlog of identity verification we’re asking PUA claimants to submit all of the following:

  1. A picture of their Social Security card or other government issued document with name and Social Security number, front and back,
  2. Government issued ID with official photo and birthdate, front and back, and
  3. A selfie with picture ID next to your face,” noted Deputy Director Anne Perreira-Eustaquio.

“There’s also been a significant uptick in workers still attached to an employer being fully released from employment. These individuals will need to report the separation when filing a weekly claim certification. After filing a weekly claim certification, these individuals then reactivate their claim and select ‘Report Separation from an Employer’ in the online portal at”

If you received a letter regarding a claim for PUA and you did NOT apply for benefits, please follow the instructions on the letter to report potential identity theft at The DLIR is not able to detect how or when your identity was stolen and cannot prevent it from being used elsewhere. If you suspect that you have been a victim of identity theft, file a report with the Federal Trade Commission at You may also check to see if your email has been breached by visiting The online ticketing system for PUA assistance has been moved to:

For more information about identity theft and PUA benefits please visit

For more information about unemployment insurance and other labor issues please visit:

Equal Opportunity Employer/Program
Auxiliary aids and services are available upon request to individuals with disabilities.
TDD/TTY Dial 711 then ask for (808) 586-8866

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View DLIR news releases:


Media Contact:
Bill Kunstman
Department of Labor and Industrial Relations
(808) 586-8845
[email protected]