COVID-19: Labor FAQs

The below are FAQs developed by the DLIR federal partners related to the coronavirus (COVID-19) pandemic.  As the COVID-19 pandemic is an evolving situation, these FAQs are subject to change with new information.
FRAUD ALERT: If you received a letter from the DLIR about a PUA claim that you did not file, please report it to us.  To learn more information about PUA fraud, please click here.

General Labor
Labor Benefits

Unemployment Insurance
How to File, Certify, and Obtain Unemployment Benefits
COVID-19 Eligibility FAQs
COVID-19 UI Pre-Filing UI Information
COVID-19 How to Create a UI Account
Instructional Video about How to Create a UI Account
Instructional Video about How to File for UI Online
COVID-19 Job Separation Terms
Instructional Video about How to File a Claim Certification
COVID-19 Post-Filing UI Information
COVID-19 How to Reactivate Your UI Claim
COVID-19 How to File for Pandemic Emergency Unemployment Compensation
COVID-19 Employer’s Unemployment Insurance FAQs

Lost Wages Assistance (LWA, $300 plus-up)

Temporary Disability Insurance
COVID-19 Employee Temporary Disability FAQs


Workers’ Compensation
COVID-19 Employee Workers’ Compensation FAQs
COVID-19 Employer Workers’ Compensation FAQs
Telehealth Information for Physicians and Practitioners
COVID-19 Update: Medicare Telehealth FAQs
Pre-COVID-19 Update: Medicare Telehealth FAQs
Update to the International Classification of Diseases: Vaping Related Disorder and 2019 Novel Coronavirus (COVID-19)


Prepaid Health Care
COVID-19 Employee Prepaid Healthcare FAQs
COVID-19 Health Insurance Options After Job Loss


Workplace Guidelines FAQs
Occupational Safety and Health
COVID-19 Resources for Employees
COVID-19 Resources for Employers
OSHA COVID-19 Safety and Health Main Page


Hawaii Department of Human Services
Financial Assistance Resources

Department of Business, Economic Development & Tourism
Hawaii Restaurant Card Program

United States Department of Labor
U.S.DOL Coronavirus Resources
Families First Coronavirus Response Act: Employee Rights
Families First Coronavirus Response Act: Employer Paid Leave Requirements
OSHA Guidance on Preparing Workplaces for COVID-19


Small Business Administration

Paycheck Protection Program

State of Hawaii’s Rent Relief and Housing Assistance Program

The program provides renters with monthly rent, as well as financial counseling. Funded by a portion of the Federal CARES Act, the program is administered by nonprofit partners Catholic Charities Hawaii and Aloha United Way. Applications for assistance are currently being accepted for rent payments due between August 1 and December 28, 2020. Residents in HPHA public housing or Section 8 program are not eligible.

Aloha United Way 211

Aloha United Way 211 is Hawaii’s only comprehensive, statewide community information and referral service. Free and confidential.

211 specialists help you find food, shelter, financial assistance, child care, parenting support, elderly care, disability services, job training and much more.

Connect with an Information and Referral Specialist by phonetextchat, or email7:00 am to 10pm, 7 days a week, or search our database online 24/7.