Privacy Policy

Thank you for visiting an official State of Hawai’i web site. By visiting and using this website, its subpages, and content, you are agreeing to the Terms of Use.

Introduction

This privacy policy refers to all or any portion of an official State of Hawai’i government Web site (including but not necessarily limited to pages with Web addresses that contain “hawaii.gov” or “eHawaii.gov’), subpages and content.

The Collection of Information

This site reserves the right to collect navigational information about its users such as:

• the name of the domain from which the site was accessed;
• the date and time the site was accessed; and
• the website address (also called the URL) of the link clicked to access the site.

This information is collected to assist in further developments and improvements to the website.

To ensure site security we monitor all unauthorized attempts to upload or change information or otherwise conduct criminal activity. In connection with authorized law enforcement investigations and pursuant to required legal process, navigational information may be used to assist in obtaining personally identifiable information. See, Security and Monitoring Notice.

Handling of Phone Numbers for SMS Opt-In

We do not share your phone number collected for the SMS-opt in with any external parties under any circumstances.

Use and Maintenance of Personally Identifiable Information

To conduct some transactions online it may be necessary for users to provide personally identifiable information to the government agency. Any personally identifiable information voluntarily provided by you will be used for the purpose of which the information was provided and may be shared with staff and other state agencies in order to process your request, respond to your e-mail, or otherwise ensure a proper response to your request. Each agency makes reasonable efforts to maintain accurate, complete, timely, and relevant personally identifiable information as necessary to assure fairness when using that information to make any determination regarding the individual.

Your personally identifiable information will not be disclosed or used for purposes other than those specified, without your consent, except as authorized by law. Please note that the fact that information provided by you is personally identifiable does not mean that it will remain private in all circumstances. Personally identifiable information maintained by the government is a “government record” as defined in Chapter 92F, Hawaiʻi Revised Statutes, General definitions. Access, including public access, to government records is controlled primarily by Chapter 92F, Hawaiʻi Revised Statutes. In addition, there may be other laws that require public access to personally identifiable information. For example, personally identifiable information contained in certain documents submitted to the Documents Registration Branch of the Department of Commerce and Consumer Affairs is accessible to the public.

Measures to guard against loss, misuse, alteration, or unauthorized access to personally identifiable information have been instituted by eHawaii.gov.

Non-State Websites

State of Hawaiʻi websites may contain hypertext links to websites and pages containing information created and maintained by other public and private organizations. These sites may not be subject to Chapter 92F, Hawaiʻi Revised Statutes, or other laws. If you decide to visit these linked sites, you should check the privacy statements of these sites. The State of Hawaiʻi is not responsible for the content provided on these sites.

Security and Monitoring Notice

If you browse through this website to read, print, or download information, navigational information will be collected, such as the following:

• the name of the domain from which you accessed this website;
• the public Internet Protocol Address of your client;
• the host name of your client;
• the software client that you are using to access the site;
• the date and time any web page on this site was accessed; and
• the website address (also called the URL) of the “hyperlink” you clicked on to access a web page on this site.

For site security purposes, and to ensure that this website remains available to all users, all network traffic is monitored in order to identify unauthorized attempts to upload or change information, or otherwise cause damage or conduct criminal activity. In connection with authorized law enforcement investigations and pursuant to required legal process, navigational information may be used to assist in obtaining personally identifiable information.

Furthermore, to protect this website as well as the associated computer system supporting the website from unauthorized use and to ensure that the computer system is functioning properly, individuals accessing this website and the associated computer system are subject to having all of their activities monitored and recorded by personnel authorized to do so by the State of Hawaiʻi. Anyone using this website and the associated computer system expressly consents to such monitoring and is advised that if such monitoring reveals evidence of possible abuse or criminal activity, State of Hawaiʻi personnel may provide the results of such monitoring to appropriate officials. Unauthorized attempts to upload or change the content of the website, or otherwise cause damage to this website or the computer system are strictly prohibited and may be punishable under applicable law.

Further Information

For information regarding personally identifiable information you have provided, please contact directly the agency or department you provided it to. For questions about the State of Hawaiʻi website privacy policy and access to government records generally, visit the Office of Information Practices’ website: www.hawaii.gov/oip.