Filing Weekly or Bi-Weekly Claim Certifications
How to File Weekly or Biweekly Claims
File your weekly or biweekly claims
After you apply for unemployment insurance or reopen a claim, you must file a claim for each week you want to receive benefits. You must submit claims online at Hawaii unemployment insurance claims website: https://huiclaims.hawaii.gov/.
- Log in to your account.
- Choose “Claim Certification.”
- Follow the instructions to file claims for the applicable weeks.
Check your answers carefully before filing your claim. Once you file, you cannot change them. If you think you made a mistake, call us or submit a contact form on our website (https://labor.hawaii.gov/ui/contact/).
Due dates for weekly claims
Weekly claims are due within 7 days after the last day of the week (Saturday).
Example: You are filing for the week that started on Sunday, 8/17 and ended on Saturday, 8/23. You have seven days, 8/24 through 8/30 (shown in gray), to file your weekly claim.
Due dates for biweekly claims
A biweekly claim covers the past two weeks, starting on Sunday in the first week and ending on Saturday in the second week.
- When filing a biweekly claim, you must file for each week separately.
- Biweekly claims are due within 7 days after the last day of the second week (Saturday).
Example: You are filing for two weeks, starting on Sunday, 8/10 and ending on Saturday, 8/23. You have seven days, 8/24 through 8/30 (shown in gray), to file your biweekly claim.
- IMPORTANT: When filing a biweekly claim, you must file for each week separately. Submit the first week, then the second week. If you do not file for both, you may not get paid for two weeks.
Keep track of deadlines
- You can download a list of due dates for filing claims from the confirmation page or the email confirmation we send you.
- You can also visit our website and choose “Claim Inquiry” or “My Claim Status” to see when your next claim is due.
- Write important dates on a calendar or set reminders on your phone so you do not miss due dates for filing claims and get paid on time.
If you stop filing claims
If you do not file claims for two or more weeks in a row, you must reopen your claim to keep filing. Your benefits may be denied until you reopen your claim. Log in to your claimant portal and select “Additional Claim” or “Reopen Claim.”
Get help in your language
If you need free help to understand this document in your language, please contact us using the information below.
Unemployment Insurance (UI) Call Center
(808) 762-5752 or (833) 901-2272 (toll-free)
UI Website: Labor.Hawaii.gov/UI
TTD/TTY: Dial 711; ask for (808) 586-8842
Oahu Claims Office
830 Punchbowl St
Room 110
Honolulu, HI
96813-5080
Hilo Claims Office
1990 Kinoole St
Room 101
Hilo, HI
96720-5293
Kona Claims Office
Ashikawa Building
81-990 Halekii St
Room 2087
Kealakekua, HI
96750-0167
Maui Claims Office
54 South High St
Room 201
Wailuku, HI
96793-2198
Kauai Claims Office
4370 Kukui Grove St
Suite 3-214
Lihue, HI
96766-2001
