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Unemployment Insurance & Assistance Fraud Info

States have experienced a surge in fraudulent unemployment claims filed by organized crime rings using stolen identities that were accessed or purchased from past data breaches, the majority of which occurred in previous years and involved larger criminal efforts unrelated to unemployment. Criminals are using these stolen identities to fraudulently collect benefits across multiple states.

If you received a letter regarding a claim for PUA or regular UI and you did NOT apply for benefits, please call (808)-762-5752 and select Option #3.

Signs that you may be a victim of unemployment identity theft

Most victims of unemployment identity theft are unaware that claims have been filed and/or that benefits have been collected using their identities. Many people only find out unemployment identity theft occurred when they receive something in the mail, such as a payment or state issued 1099-G tax form that’s incorrect or for benefits not received.

Sample form from the IRS.gov website: IRS form Certain Government Payments 1099-G

You may be a victim of unemployment identity theft if you received:

  • Mail from a government agency about an unemployment claim or payment and you did not recently file for unemployment benefits. This includes unexpected payments or debit cards and could be from any state.
  • A 1099-G tax form reflecting unemployment benefits you weren’t expecting. Box 1 on this form may show unemployment benefits you did not receive or an amount that exceeds your records for the unemployment benefits you did receive. The form itself may be from a state in which you do not live or did not file for benefits.
  • While you are still employed, a notice from your employer indicating that your employer received a request for information about an unemployment claim in your name.

Report the claim by calling (808)-762-5752 and select Option #3.

DLIR Declaration of Identity Theft (form fillable) click here

  1. Report unemployment identity theft to the state where it occurred.
    • You may not receive an immediate confirmation when you submit a report.
    • The state may require additional documentation (like filing a police report or a sworn affidavit) in order to open an investigation; they will review your case and make a determination.
    • If you received a 1099-G tax form for benefits you didn’t receive, the state will need to issue you a corrected 1099-G tax form and will update the tax record with the IRS on your behalf.
  2. When you file your income taxes, ONLY include income you actually received. Do not wait to receive a corrected 1099-G to file your taxes.
    • The processing of your tax return should not be delayed while your report of unemployment identity theft is under investigation.
    • If you have not filed your taxes yet, do not report the incorrect 1099-G income on your tax return.
    • If you have already filed your taxes, do not file an amended return. The IRS will issue additional guidance regarding your next steps. Refer to the Identity Theft and Unemployment Benefits page on IRS.gov for updates and additional tax filing information.
  3. Check your credit report for suspicious activity or unauthorized lines of credit opened. Per federal regulations, you can request one free credit report per year from each of the three credit bureaus (Equifax, Experian, Transunion) through AnnualCreditReport.com or call 1- 877-322-8228; you will need to provide your name, address, social security number, and date of birth to verify your identity.
    • For information and steps to further protect your credit, visit the Credit Report page on the Federal Trade Commission (FTC) consumer site.
  4. Report unemployment identity theft that occurred during the COVID-19 pandemic to the U.S. Department of Justice’s National Center for Disaster Fraud. In addition to reporting with the state, reporting with the National Center for Disaster Fraud helps law enforcement stop future unemployment identity theft. Filing this report with the National Center for Disaster Fraud will also notify the U.S. Department of Labor’s Office of Inspector General, which is the primary agency responsible for investigating unemployment fraud. You may not receive a response back after submitting this information.

ADDITIONAL INFORMATION

DCCA webpage on Identity Theft

Office of Consumer Protection webpage on free weekly credit reports

Hawaii state seal

Unemployment Insurance

ESPAÑOL: SPANISH

You have the right to an interpreter
at no cost to you.

Dominio de Inglés Limitado Asistencia
Las personas que no hablan Inglés como su idioma principal y que tienen una capacidad limitada para leer, hablar, escribir o entender en Inglés tienen derecho a la asistencia lingüística con respecto a la recepción de los beneficios del seguro de desempleo.

Si usted necesita ayuda con la declaración de prestaciones por desempleo o si necesita más información sobre el desempleo, por favor informe a la oficina local de reclamaciones. Servicios de intérprete gratis disponibles. Las direcciones y información de contacto para Hawaii Seguro de Desempleo División oficinas locales de reclamaciones se enumeran a continuación.

Cómo Aplicar:

Usted puede solicitar en línea, por teléfono.

• Para solicitar en línea, vaya a uiclaims.hawaii.gov (Inglés solamente). Debe seguir todas las instrucciones de la página de confirmación al final.

Honolulu Claims Office
830 Punchbowl St., Rm 110, Honolulu, HI 96813
Ph: (808) 586-8970, Fax: (808) 586-8980
Email: [email protected]

Hilo Claims Office
1990 Kinoole St, Rm 101, Hilo, HI 96720-5293
Ph: (808) 974-4086, Fax: (808) 974-4085
email: [email protected]

Kona Claims Office
Ashikawa Building, 81-990 Halekii St, Rm 2090, PO Box 167, Kealakekua, HI 96750-0167, Ph: (808) 322-4822, Fax: (808) 322-4828 Email: [email protected]

Maui Claims Office
54 South High St, Rm 201, Wailuku, HI 96793-2198, Ph: (808) 984-8400, Fax: (808) 984-8444 email: [email protected]

Kauai Claims Office
4370 Kukui Grove St., Ste 3-214, Lihue, HI 96766 Ph: (808) 274-3043, Fax: (808) 274-3046 Email: [email protected]

Liable Interstate Unit
830 Punchbowl St., Rm 110, Honolulu, HI 96813 Ph: (808) 586-8970, Fax: (808) 586-8980 Email: [email protected]