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Employer with Legacy Account

February 5, 2019

The Department of Labor and Industrial Relations, Unemployment Insurance Division has launched a “New and Interactive” Employer Web Application.  It’s a one-stop, self-service web application which provides employers with online access to their UI account information such as their tax rates and reporting history.  Employers will be able to report quarterly wage data and make contribution payments, request for direct deposit of refunds, complete online forms, and much more.

Admin users must login and certify that they are the owner, partner or member or corporate officer of the business because now you will have access to confidential information.

If you are the business owner and Admin user:

  1. Go to:
  2. Under “For Employer”, click on “Get Started”.
  3. Enter your Online Business ID and email address
  4. You will be prompted to a page that requests you to certify that you are the owner, partner or member or corporate officer of the account, check “Yes” and then “Certify”.

Any sub-users on your account will be moved to the new website. As the Admin user, you need to login and assign rights to them under the User Management section.

If you are not the business owner:

  1. Select ‘No’ and proceed with the prompts indicated on the screen. This will take you to the old site to login to file and view low earnings reports (LER) and appeals.
  2. To access the new website, the business owner must have a sub-user account created on the old site. The Admin must designate the business owner sub-user as the Admin user.


Account InquiryView reports filed, payments made, tax rate history and more
Enter Quarterly Wage DataEnter employee quarterly data
Submit Quarterly Wage DataSubmit Quarterly Wage and Contribution Report
PaymentPay Contributions through ACH Debit
FormsSubmit forms to manage your account
File Weekly Report of Low EarningsEnter and submit claimant’s weekly low earnings reports.
Appeals File or view an appeal.
Request Credit RefundsRequest employer refund by direct deposit
NotificationsView notices

For more detailed instructions, go to:  Employers with Legacy Accounts

If you have questions, contact 808-586-8982 or 808-586-8915.


Unemployment Insurance


You have the right to an interpreter
at no cost to you.

Dominio de Inglés Limitado Asistencia
Las personas que no hablan Inglés como su idioma principal y que tienen una capacidad limitada para leer, hablar, escribir o entender en Inglés tienen derecho a la asistencia lingüística con respecto a la recepción de los beneficios del seguro de desempleo.

Si usted necesita ayuda con la declaración de prestaciones por desempleo o si necesita más información sobre el desempleo, por favor informe a la oficina local de reclamaciones. Servicios de intérprete gratis disponibles. Las direcciones y información de contacto para Hawaii Seguro de Desempleo División oficinas locales de reclamaciones se enumeran a continuación.

Cómo Aplicar:

Usted puede solicitar en línea, por teléfono.

• Para solicitar en línea, vaya a (Inglés solamente). Debe seguir todas las instrucciones de la página de confirmación al final.

Honolulu Claims Office
830 Punchbowl St., Rm 110, Honolulu, HI 96813
Ph: (808) 586-8970, Fax: (808) 586-8980
Email: [email protected]

Hilo Claims Office
1990 Kinoole St, Rm 101, Hilo, HI 96720-5293
Ph: (808) 974-4086, Fax: (808) 974-4085
email: [email protected]

Kona Claims Office
Ashikawa Building, 81-990 Halekii St, Rm 2090, PO Box 167, Kealakekua, HI 96750-0167, Ph: (808) 322-4822, Fax: (808) 322-4828 Email: [email protected]

Maui Claims Office
54 South High St, Rm 201, Wailuku, HI 96793-2198, Ph: (808) 984-8400, Fax: (808) 984-8444 email: [email protected]

Kauai Claims Office
4370 Kukui Grove St., Ste 3-214, Lihue, HI 96766 Ph: (808) 274-3043, Fax: (808) 274-3046 Email: [email protected]

Liable Interstate Unit
830 Punchbowl St., Rm 110, Honolulu, HI 96813 Ph: (808) 586-8970, Fax: (808) 586-8980 Email: [email protected]