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Information about Filing Online

There are many advantages for filing online.  It’s fast and easy!  Once you’ve created an online account you  will have access to your claim information and can perform most claim functions yourself. Online Services:

  • File a new claim, additional claim or reactivate an existing claim
  • File weekly claim certifications
  • Change your mailing address
  • View payment history
  • Claim inquiry
  • Receive email confirmation, instructions and  important notices

Getting Started: You must first create an online account at You will need a valid email address in order to set up your account.  Within a few minutes of creating your account, you will receive an email containing your temporary password.  You can then return to to create a permanent password and proceed with filing. You will not receive a confirmation email immediately. Applying for Benefits Online: You can apply for a new claim, update your employment information (additional claim) or reactive an existing claim online (reopen claim).   To be best prepared, it is recommended that you have the contact information and dates of employment for all of your employers over the past 18 months.  The online system will prompt you through the filing process.  If benefits are payable, you must receive your payments by direct deposit.  You will need the following information when you apply for benefits:

  • Account type (savings or checking)
  • Financial institution routing number
  • Your account number

If you do not have an account, contact a local financial institution in your area to find an account that offers the features you want. Some institutions offer no or low cost checking accounts with a debit card or purchase a re-loadable debit card from a retail location. Online filing generally takes about 30 minutes, but may take longer.  Before you submit your application, be sure to review all your answers thoroughly.  After you file, you will be emailed a confirmation page that will provide further instructions for filing continued claim certifications, registering for work and meeting the eligibility requirements.  Failing to read and follow the instructions may result in a delay in payment. Filing a Claim Certification Online: You must first log-in to your online account at  Select “Claim Certification” and read the instructions carefully.  You will be prompted through the filing process.  Make sure to review your answers thoroughly before you submit your claim.  Once filed you cannot go back and change your answers.  If you believe you made a mistake, contact your local office. Other Online Services To review your payment history, verify that your claim was filed, find out why a week is pending, or to view your filing schedule, log-on into your account, under “Manage My Account” select “Claim Inquiry”.  You can also change your mailing address and edit your profile.

To Create an Online Account or File a Claim:

Click Here

Unemployment Insurance


You have the right to an interpreter
at no cost to you.

Dominio de Inglés Limitado Asistencia
Las personas que no hablan Inglés como su idioma principal y que tienen una capacidad limitada para leer, hablar, escribir o entender en Inglés tienen derecho a la asistencia lingüística con respecto a la recepción de los beneficios del seguro de desempleo.

Si usted necesita ayuda con la declaración de prestaciones por desempleo o si necesita más información sobre el desempleo, por favor informe a la oficina local de reclamaciones. Servicios de intérprete gratis disponibles. Las direcciones y información de contacto para Hawaii Seguro de Desempleo División oficinas locales de reclamaciones se enumeran a continuación.

Cómo Aplicar:

Usted puede solicitar en línea, por teléfono.

• Para solicitar en línea, vaya a (Inglés solamente). Debe seguir todas las instrucciones de la página de confirmación al final.

Honolulu Claims Office
830 Punchbowl St., Rm 110, Honolulu, HI 96813
Ph: (808) 586-8970, Fax: (808) 586-8980
Email: [email protected]

Hilo Claims Office
1990 Kinoole St, Rm 101, Hilo, HI 96720-5293
Ph: (808) 974-4086, Fax: (808) 974-4085
email: [email protected]

Kona Claims Office
Ashikawa Building, 81-990 Halekii St, Rm 2090, PO Box 167, Kealakekua, HI 96750-0167, Ph: (808) 322-4822, Fax: (808) 322-4828 Email: [email protected]

Maui Claims Office
54 South High St, Rm 201, Wailuku, HI 96793-2198, Ph: (808) 984-8400, Fax: (808) 984-8444 email: [email protected]

Kauai Claims Office
4370 Kukui Grove St., Ste 3-214, Lihue, HI 96766 Ph: (808) 274-3043, Fax: (808) 274-3046 Email: [email protected]

Liable Interstate Unit
830 Punchbowl St., Rm 110, Honolulu, HI 96813 Ph: (808) 586-8970, Fax: (808) 586-8980 Email: [email protected]