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Information on UI Fraud

Unemployment Insurance (UI) fraud and abuse is a crime.  It drives up UI taxes for businesses, and causes frustration for law-abiding workers. Individuals who commit fraud are subject to penalties and/or criminal prosecution. You may be guilty of fraud if you hold back information from or provide false information to the Unemployment Insurance Division.  Any incorrect information about your work status or details in your application can be construed as misrepresentation of facts to commit unemployment fraud.  Individuals who knowingly collect unemployment benefits based on false or inaccurate information provided by them when filing their claim or while receiving benefits, are committing fraud! Fraud Prevention The Hawaii Unemployment Insurance Division has a variety of methods to track new hire reports nation wide and whether UI benefits are being paid properly and accurately.  Employers are required to report new hires to the state and national agencies which are crossmatched against benefit payment records to detected unreported employment.  Employers are also contacted to confirm reasons for job separation. All Hawaiiemployers report names, social security numbers and earnings of all their employees to the Unemployment Insurance Division, as required by law.  The Unemployment Insurance Division uses the wage information to find out if anyone worked while claiming benefits and whether wages were earned in other states.  The result of these activities is that any unreported employment will be detected The UI Division also verifies that telephone numbers and/or internet IP addresses used to file claims remotely are received from the area in which the claim is assigned.

Types of Fraud and Abuse:
  • An individual receiving UI benefits but not reporting they are working and being paid cash “under the table”.
  • An individual receiving UI benefits and not reporting their earnings.
  • An individual receiving UI benefits but not able or available to seek or accept work due to illness, injury, out of town, on vacation, etc.
  • An individual receiving UI benefits but not looking for work or falsifying their work search efforts.
  • An individual holding back information or giving false information regarding the reason for job separation.
  • An individual filing a fraudulent UI claim and/or receiving UI benefits using another person’s identity (e.g., name, social security number).
  • An individual receiving UI benefits refuses an offer of employment or fails to report to work after accepting an offer of employment and does not report it.
  • An individual receiving UI benefits at the same time they are incarcerated.
Individuals who commit UI fraud could face a variety of serious penalties including:
  • Repaying the UI benefits collected, plus penalties
  • Prosecution
  • Possible jail or prison sentences
  • Garnishment of future wages
  • Forfeiting future income tax refunds
  • Losing the eligibility to receive UI benefits in the future
  • Liens filed against property.
How to Report Fraud:

If you suspect someone is fraudulently collecting unemployment benefits, please call (833) 901-2275 or (808) 762-5752.
You will be asked for the person or business involved in committing fraud and a description of fraudulent activities.

Unemployment Insurance


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Las personas que no hablan Inglés como su idioma principal y que tienen una capacidad limitada para leer, hablar, escribir o entender en Inglés tienen derecho a la asistencia lingüística con respecto a la recepción de los beneficios del seguro de desempleo.

Si usted necesita ayuda con la declaración de prestaciones por desempleo o si necesita más información sobre el desempleo, por favor informe a la oficina local de reclamaciones. Servicios de intérprete gratis disponibles. Las direcciones y información de contacto para Hawaii Seguro de Desempleo División oficinas locales de reclamaciones se enumeran a continuación.

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Honolulu Claims Office
830 Punchbowl St., Rm 110, Honolulu, HI 96813
Ph: (808) 586-8970, Fax: (808) 586-8980
Email: [email protected]

Hilo Claims Office
1990 Kinoole St, Rm 101, Hilo, HI 96720-5293
Ph: (808) 974-4086, Fax: (808) 974-4085
email: [email protected]

Kona Claims Office
Ashikawa Building, 81-990 Halekii St, Rm 2090, PO Box 167, Kealakekua, HI 96750-0167, Ph: (808) 322-4822, Fax: (808) 322-4828 Email: [email protected]

Maui Claims Office
54 South High St, Rm 201, Wailuku, HI 96793-2198, Ph: (808) 984-8400, Fax: (808) 984-8444 email: [email protected]

Kauai Claims Office
4370 Kukui Grove St., Ste 3-214, Lihue, HI 96766 Ph: (808) 274-3043, Fax: (808) 274-3046 Email: [email protected]

Liable Interstate Unit
830 Punchbowl St., Rm 110, Honolulu, HI 96813 Ph: (808) 586-8970, Fax: (808) 586-8980 Email: [email protected]