Skip to Main Content
Home /

UI Adjudication

The Adjudication section of the UI Division investigates and resolves issues holding up the payment of your benefits based on the UI laws and Administrative Rules. If you were discharged or quit your last job, a claims examiner must resolve your eligibility for benefits. If there are questions about your ability or availability for work, your readiness or willingness to seek and accept work, or you are not registered for work, a claims examiner must determine your eligibility for benefits. In some situations, there may be an overpayment of benefits in which a claims examiner must resolve your continued eligibility and whether benefits were obtained fraudulently.

DLIR is pleased to offer the following options for telephone appointments.

  • Unemployment Insurance Adjudication –
  • Unemployment Insurance Claims Offices –
  • Unemployment Pandemic Unemployment Assistance –
  • Unemployment Employment Services Office –

For telephone appointments, you will be contacted during your appointment time. Please be aware that the caller identification may appear as a restricted number.

To make the appointment:

  • Choose an appointment date/time. Please note that appointments are available only two weeks in advance.
  • Complete the form with your personal information.
  • Upon submission of the form, you will receive a confirmation email.

Some important notes:

  • If your claim has been pending for less than 3 weeks your appointment will be cancelled.
  • Appointments are restricted to the registered person on the appointment schedule.
  • You must schedule an appointment with the section that can service your claim. For example, if your request for payments is pending because of an overpayment or job separation, or eligibility issue, then your appointment would fall under the adjudication section.
  • Your information will be reviewed and approved for a telephone appointment. Appointments will be cancelled if you register for an appointment under the incorrect section.
  • Repeated violations of rules and/or creating multiple appointments, continually creating appointments in the incorrect section will result in the in-ability to make future appointments.

Unemployment Insurance

ESPAÑOL: SPANISH

You have the right to an interpreter
at no cost to you.

Dominio de Inglés Limitado Asistencia
Las personas que no hablan Inglés como su idioma principal y que tienen una capacidad limitada para leer, hablar, escribir o entender en Inglés tienen derecho a la asistencia lingüística con respecto a la recepción de los beneficios del seguro de desempleo.

Si usted necesita ayuda con la declaración de prestaciones por desempleo o si necesita más información sobre el desempleo, por favor informe a la oficina local de reclamaciones. Servicios de intérprete gratis disponibles. Las direcciones y información de contacto para Hawaii Seguro de Desempleo División oficinas locales de reclamaciones se enumeran a continuación.

Cómo Aplicar:

Usted puede solicitar en línea, por teléfono.

• Para solicitar en línea, vaya a uiclaims.hawaii.gov (Inglés solamente). Debe seguir todas las instrucciones de la página de confirmación al final.

Honolulu Claims Office
830 Punchbowl St., Rm 110, Honolulu, HI 96813
Ph: (808) 586-8970, Fax: (808) 586-8980
Email: [email protected]

Hilo Claims Office
1990 Kinoole St, Rm 101, Hilo, HI 96720-5293
Ph: (808) 974-4086, Fax: (808) 974-4085
email: [email protected]

Kona Claims Office
Ashikawa Building, 81-990 Halekii St, Rm 2090, PO Box 167, Kealakekua, HI 96750-0167, Ph: (808) 322-4822, Fax: (808) 322-4828 Email: [email protected]

Maui Claims Office
54 South High St, Rm 201, Wailuku, HI 96793-2198, Ph: (808) 984-8400, Fax: (808) 984-8444 email: [email protected]

Kauai Claims Office
4370 Kukui Grove St., Ste 3-214, Lihue, HI 96766 Ph: (808) 274-3043, Fax: (808) 274-3046 Email: [email protected]

Liable Interstate Unit
830 Punchbowl St., Rm 110, Honolulu, HI 96813 Ph: (808) 586-8970, Fax: (808) 586-8980 Email: [email protected]