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Request an Appointment with the Department of Labor and Industrial Relations

The Department of Labor and Industrial Relations (DLIR) is pleased to offer the public the following options for appointments:

Regular UI Claims

The Unemployment Insurance (UI) program, administered by the UI Division of the State Department of Labor and Industrial Relations, provides temporary financial support to qualified workers who are unemployed through no fault of their own and meet the requirements of the law. Book an appointment if you need help filing your claim, have questions about the processing of your claim, inquiries about your monetary determination, or need answers that you were not able to find online. If you have issues holding up your payment of benefits or you have an overpayment, you need to make an Adjudication Appointment.

Regular UI Adjudication (Claims Examiner)

The Adjudication section of the UI Division investigates and resolves issues holding up the payment of your benefits based on the UI laws and Administrative Rules. If you were discharged or quit your last job, a claims examiner must resolve your eligibility for benefits. If there are questions about your ability or availability for work, your readiness or willingness to seek and accept work, or you are not registered for work, a claims examiner must determine your eligibility for benefits. In some situations, there may be an overpayment of benefits in which a claims examiner must resolve your continued eligibility and whether benefits were obtained fraudulently.

Regular Pandemic Unemployment Assistance (PUA)

The federal government’s CARES Act provides a separate program for Pandemic Unemployment Assistance (PUA) that extends eligibility to individuals who normally do not qualify for traditional unemployment benefits, such as self-employed or those with limited work history.

Regular Employer Services Section (ESS)

The Employer Services Section of the Unemployment Insurance Division manages audits and collections. Our team ensures compliance with Hawaii Employment Security Laws through audits of employer’s records, employer registration, and the online filing and collection of employer state unemployment taxes.

Unemployment Insurance


You have the right to an interpreter
at no cost to you.

Dominio de Inglés Limitado Asistencia
Las personas que no hablan Inglés como su idioma principal y que tienen una capacidad limitada para leer, hablar, escribir o entender en Inglés tienen derecho a la asistencia lingüística con respecto a la recepción de los beneficios del seguro de desempleo.

Si usted necesita ayuda con la declaración de prestaciones por desempleo o si necesita más información sobre el desempleo, por favor informe a la oficina local de reclamaciones. Servicios de intérprete gratis disponibles. Las direcciones y información de contacto para Hawaii Seguro de Desempleo División oficinas locales de reclamaciones se enumeran a continuación.

Cómo Aplicar:

Usted puede solicitar en línea, por teléfono.

• Para solicitar en línea, vaya a (Inglés solamente). Debe seguir todas las instrucciones de la página de confirmación al final.

Honolulu Claims Office
830 Punchbowl St., Rm 110, Honolulu, HI 96813
Ph: (808) 586-8970, Fax: (808) 586-8980
Email: [email protected]

Hilo Claims Office
1990 Kinoole St, Rm 101, Hilo, HI 96720-5293
Ph: (808) 974-4086, Fax: (808) 974-4085
email: [email protected]

Kona Claims Office
Ashikawa Building, 81-990 Halekii St, Rm 2090, PO Box 167, Kealakekua, HI 96750-0167, Ph: (808) 322-4822, Fax: (808) 322-4828 Email: [email protected]

Maui Claims Office
54 South High St, Rm 201, Wailuku, HI 96793-2198, Ph: (808) 984-8400, Fax: (808) 984-8444 email: [email protected]

Kauai Claims Office
4370 Kukui Grove St., Ste 3-214, Lihue, HI 96766 Ph: (808) 274-3043, Fax: (808) 274-3046 Email: [email protected]

Liable Interstate Unit
830 Punchbowl St., Rm 110, Honolulu, HI 96813 Ph: (808) 586-8970, Fax: (808) 586-8980 Email: [email protected]