State Information Data Exchange System (SIDES)
What is SIDES?
SIDES stands for State Information Data Exchange System (SIDES). SIDES is a secure website developed by the National Association of State Workforce Agencies (NASWA) in partnership with the US Department of Labor to empower workforce development.
SIDES is an electronic platform that allows states to request and receive information from employers, Third Party Administrators (TPAs), and Professional Employer Organizations (PEOs) on claimant separations, earnings verification, additional fact-finding, and issue decisions and determinations through a standardized electronic format.
SIDES has six components, called exchanges, that makeup the full SIDES solution. Each exchange supports a specific step in the life cycle of an unemployment insurance claim.
For more information, go to www.naswa.org/uisides
SIDES Exchanges
Additional Fact-Finding (ADF) Exchange
The Additional Fact-Finding Exchange allows states to electronically communicate with employers and TPAs in relation to unique questions during a claim investigation.
- Eliminate claim investigation delays due to unique questions
- Speed up processing by getting questions quickly and securely answered
- Receive decisions quickly and timely
- Eliminate reliance on mail or fax
- Reduce staff time
Earnings Verification (EV) Exchange
The Earnings Verification Exchange automates audits and responses through automated delivery of requests and outstanding tasks.
- Receive electronic notification of audit requests and responses
- Reduce response time
- Stop improper payments at an early stage
- Reduce benefit year earnings improper payments
- Send requests based on National New Hire Directory and State New Hire Directory
Determinations & Decisions (DD) Exchange [Coming Soon]
The Determination and Decisions Exchange notifies employers of non-monetary decisions electronically and allows quick expediting of appeals.
- Reduce improper payments
- Expedite the appeals process
- Receive decisions quickly and timely
- Eliminate reliance on mail or fax
- Reduce mailing costs and staff time
Separation Information (SI) Exchange
The Separation Information Exchange uses an automated system to expedite sending separation information once a claim has been filed.
- Prevent improper payments
- Reduce improper payment rates
- Gain expedited response times through automated pulling of requests
- Ensure full data completion of responses
- Eliminate reliance on mail or fax
- Reduce mailing costs and staff time
For more information, please email [email protected] or contact us at (808) 586-9075
