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Unemployment Benefits – Apply Now

April 4, 2020
Main, News

What are unemployment benefits?

Unemployment benefits provide you with temporary income when you lose your job through no fault of your own. The money partly replaces your lost earnings and helps you pay expenses while looking for new work. The benefits, from taxes your former employer(s) paid, are not based on financial need. While you receive benefits, your job is to get back to work as quickly as possible.

COVID19: Governor Ige by proclamation has waived the 3-job search requirement.

How to apply for unemployment benefits  

Apply for benefits online at: Due to COVID19 all unemployment offices are closed to the public.  These steps will help guide you through the process.

Video Instructions: 

Dealing with fraud: We take fraud Misrepresenting or knowingly withholding information is considered fraud and you may be denied benefits for future weeks, have to pay back benefits you have received, and be subject to additional penalties.

 Before you apply

Gather the information you’ll need to complete the application:

  • Your name, Social Security number, birthdate and contact information including an email address.
  • Your complete work history for the past 18 months including:
    • employer name(s)
    • address(es)
    • phone number(s)
    • start and end dates of employment for each employer
  • Your bank account and routing number

On this page
Step 1: Eligibility | Step 2: Apply online  | Step 3: After you apply | Step 4: Look for work | Step 5: File a weekly claim or reopen a claim |

Step 1:  Eligibility

If you’re out of work, and not sure if you’re eligible for unemployment benefits, please use the links below for information about your possible eligibility.

  • If you were laid off as a result of COVID-19, you are likely eligible. See the COVID-19 Labor Benefits Fact Sheet for details about changes to eligibility.
  • If you are unsure of your eligibility after reading the guides below, apply anyway. Complete the application as best you can and we will follow up with you as soon as possible.

Step 2:  Apply online

Please have the necessary information ready before you start.

Have this information ready

We have video for fling unemployment insurance online to learn more about setting up your user account and submitting a claim for benefits online. Hawaii Instructional Video for Filing Unemployment Insurance Online.

A confirmation page appears when you successfully submit an application. You also will receive verification by email. The email may be delayed due to the high volume of filings.

Step 3:  After you apply

You will receive an Unemployment claim determination letting you know if you are eligible for benefits and how much you will receive. Please be patient as process claims.


  • Read the Handbook for unemployment benefits. You’re responsible for knowing the requirements and following the rules.
  • Report honestly
  • Watch for and read any information we send you. This information may be time sensitive and affect your eligibility for benefits.
  • Start your job search right away and document it. (See step 4)
  • Submit your weekly claims (See step 5)

Post filing questions

Step 4:  Look for work

The job search requirement to receive Unemployment Insurance benefits is waived temporarily due to COVID-19 pandemic.

Get job-search assistance

Workforce Development Council can help you improve your job-search skills, find your next job and plan your career path.

Step 5:  Submit a weekly claim or restart a claim

After you apply for unemployment benefits, you must submit a weekly claim online for every week you wish to receive benefits. Your weekly claim covers the prior week. For unemployment purposes, a week runs from Sunday through Saturday – you cannot claim for the week until it is over.

Watch weekly claim certification video


Unemployment Insurance


You have the right to an interpreter
at no cost to you.

Dominio de Inglés Limitado Asistencia
Las personas que no hablan Inglés como su idioma principal y que tienen una capacidad limitada para leer, hablar, escribir o entender en Inglés tienen derecho a la asistencia lingüística con respecto a la recepción de los beneficios del seguro de desempleo.

Si usted necesita ayuda con la declaración de prestaciones por desempleo o si necesita más información sobre el desempleo, por favor informe a la oficina local de reclamaciones. Servicios de intérprete gratis disponibles. Las direcciones y información de contacto para Hawaii Seguro de Desempleo División oficinas locales de reclamaciones se enumeran a continuación.

Cómo Aplicar:

Usted puede solicitar en línea, por teléfono.

• Para solicitar en línea, vaya a (Inglés solamente). Debe seguir todas las instrucciones de la página de confirmación al final.

Honolulu Claims Office
830 Punchbowl St., Rm 110, Honolulu, HI 96813
Ph: (808) 586-8970, Fax: (808) 586-8980
Email: [email protected]

Hilo Claims Office
1990 Kinoole St, Rm 101, Hilo, HI 96720-5293
Ph: (808) 974-4086, Fax: (808) 974-4085
email: [email protected]

Kona Claims Office
Ashikawa Building, 81-990 Halekii St, Rm 2090, PO Box 167, Kealakekua, HI 96750-0167, Ph: (808) 322-4822, Fax: (808) 322-4828 Email: [email protected]

Maui Claims Office
54 South High St, Rm 201, Wailuku, HI 96793-2198, Ph: (808) 984-8400, Fax: (808) 984-8444 email: [email protected]

Kauai Claims Office
4370 Kukui Grove St., Ste 3-214, Lihue, HI 96766 Ph: (808) 274-3043, Fax: (808) 274-3046 Email: [email protected]

Liable Interstate Unit
830 Punchbowl St., Rm 110, Honolulu, HI 96813 Ph: (808) 586-8970, Fax: (808) 586-8980 Email: [email protected]