Welcome to the Unemployment Insurance (UI) Division Homepage!

 

NOTE:

  • The Pandemic Unemployment Assistance website is available 24/7.

  • UI benefits for self-employed persons, bona fide independent contractors, and others who are disqualified from receiving UI for COVID-19-related reasons may be covered through the Pandemic Unemployment Assistance (PUA) program under the CARES Act.  Please file your claim at this site.
  • Unemployment benefits are taxable. You may elect to withhold 10% for federal taxes and 5% for Hawaii state taxes from your UI benefits.  To request withholdings of Federal and/or State taxes, go to: https://uiclaims.hawaii.gov.  Login to your online account and under “My Account” click on “Tax Withholdings” and follow the prompts.The Form 1099-G is mailed every January showing the total benefits paid and any federal or state income taxes withheld in the previous calendar year.  Also, as no adjustments are made for repayments of overpaid benefits, you need to keep your receipts of the repayment for your tax returns. Make any address change(s) on your UI online account to receive your Form 1099-G or contact a local claims office.
  • To view the Certification Filing Schedule, click here

 

Unemployment Services Contact Information:

Backdate: [email protected]

This email address is for those who would like to have their claim backdated. The backdate will be for their first week of less than full employment due to COVID-19. Individuals are to submit their full name, last four digits of their Social Security Number, telephone number (including area code), and the week that they would like their claim backdated to.

Disqualified: [email protected]

This email address is for those who have received an email, letter, or other message (screenshot) that says that they are disqualified from UI. Individuals are to submit their full name, last four digits of their Social Security Number, telephone number (including area code), and a screenshot of their disqualification.

 

Language Access: [email protected]

This email address is for those who would like to request language assistance from UI. Individuals are to submit their full name, telephone number (including area code), and the language that would like to receive interpretation services for. The interpretation services would be provided free of charge and via telephone.

 

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